Health in Emergencies and Disasters Quarterly
فصلنامه سلامت در حوادث و بلایا
Health in Emergencies and Disasters Quarterly
Medical Sciences
http://hdq.uswr.ac.ir
1
admin
2345-4210
2345-4210
10.32598/hdq
en
jalali
1401
6
1
gregorian
2022
9
1
8
1
online
1
fulltext
en
Comparing Satisfaction of Emergency Medical Services Personnel in Using Electronic Forms Instead of Paper Forms in 2020
تخصصي
Special
پژوهشي
Research
<div style="text-align: justify;"><span style="font-size:14px;"><span style="font-family:Tahoma;"><span style="line-height:2;"><strong>Background</strong>: Emergency Medical Technician (EMT) can play a vital role in decreasing morbidity and mortality. Due to the increasing development of electronic systems, their use can be effective in improving the quality of services and reducing costs. This study aimed to assess the satisfaction of EMTs with electronic forms. <br>
<strong>Materials and Methods:</strong> This cross-sectional analytical study was conducted on 99 EMTs in Rasht City, Iran. Data was collected via a questionnaire, including demographic characteristics (age, sex, work experience, type of employment, level of education, field of study, and retraining course) and 17 questions about the satisfaction of personnel in using electronic forms. The validity and reliability of the questionnaire were assessed by 7 emergency medicine specialists via a pilot study. The questionnaire had a Likert scale to respond with Cronbach’s alpha of 0.83. Data were analyzed using SPSS software v. 22.<br>
<strong>Results:</strong> The mean±SD age of participants was 36.08±0.73 years. Most of them had a bachelor’s degree (71.7%), contractual employment (40.4%), and Bachelor of Science (BSc) in nursing (46.5%) or emergency technician (42.4%). Their average work experience was 10.45±0.69 years. The level of satisfaction of most EMTs (65.7%) in using the electronic form was moderate, which statistically had a significant relationship with their employment status (P<05).<br>
<strong>Conclusion:</strong> According to the average satisfaction of EMTs in using electronic forms, it is necessary to increase the level of use and satisfaction of electronic forms by holding appropriate retraining programs on how to use and benefits of electronic forms.</span></span></span></div>
Satisfaction, Information management, Emergency medical services, Personnel
39
46
http://hdq.uswr.ac.ir/browse.php?a_code=A-10-431-1&slc_lang=en&sid=1
Payman
Asadi
payman.asadi@yahoo.com
10031947532846007529
10031947532846007529
No
Guilan Road Trauma Research Center, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran.
Nazanin
Noori Roodsari
dr.noori.roodsari@gmail.com
10031947532846007530
10031947532846007530
No
Poursina Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran.
Habib
Eslami Kenarsari
habib.eslami88@yahoo.com
10031947532846007531
10031947532846007531
No
Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran.
Nikta
Razi
darabi_miaad@gmail.com
10031947532846007532
10031947532846007532
No
Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran.
Majid
Pourshaikhian
pourshaikhian_m@yahoo.com
10031947532846007533
10031947532846007533
Yes
Social Determinants of Health Research Center, School of Nursing and Midwifery, Guilan University of Medical Sciences, Rasht, Iran.