Volume 8, Issue 1 (Autumn 2022)
Health in Emergencies and Disasters Quarterly 2022, 8(1): 39-46 |
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Asadi P, Noori Roodsari N, Eslami Kenarsari H, Razi N, Pourshaikhian M. Comparing Satisfaction of Emergency Medical Services Personnel in Using Electronic Forms Instead of Paper Forms in 2020. Health in Emergencies and Disasters Quarterly 2022; 8 (1) :39-46
URL: http://hdq.uswr.ac.ir/article-1-389-en.html
URL: http://hdq.uswr.ac.ir/article-1-389-en.html
Payman Asadi1 
, Nazanin Noori Roodsari2 , Habib Eslami Kenarsari3 , Nikta Razi3 , Majid Pourshaikhian * 4
, Nazanin Noori Roodsari2 , Habib Eslami Kenarsari3 , Nikta Razi3 , Majid Pourshaikhian * 4
1- Guilan Road Trauma Research Center, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran., Poursina Clinical Research Development Unit (Poursina Hospital), Guilan University of Medical Sciences, Rasht, Iran
2- Poursina Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran., Poursina Clinical Research Development Unit (Poursina Hospital), Guilan University of Medical Sciences, Rasht, Iran
3- Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran., Poursina Clinical Research Development Unit (Poursina Hospital), Guilan University of Medical Sciences, Rasht, Iran
4- Social Determinants of Health Research Center, School of Nursing and Midwifery, Guilan University of Medical Sciences, Rasht, Iran. ,pourshaikhian_m@yahoo.com
2- Poursina Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran., Poursina Clinical Research Development Unit (Poursina Hospital), Guilan University of Medical Sciences, Rasht, Iran
3- Clinical Research Development Unit, Poursina Hospital, Guilan University of Medical Sciences, Rasht, Iran., Poursina Clinical Research Development Unit (Poursina Hospital), Guilan University of Medical Sciences, Rasht, Iran
4- Social Determinants of Health Research Center, School of Nursing and Midwifery, Guilan University of Medical Sciences, Rasht, Iran. ,
Abstract: (1999 Views)
Background: Emergency Medical Technician (EMT) can play a vital role in decreasing morbidity and mortality. Due to the increasing development of electronic systems, their use can be effective in improving the quality of services and reducing costs. This study aimed to assess the satisfaction of EMTs with electronic forms.
Materials and Methods: This cross-sectional analytical study was conducted on 99 EMTs in Rasht City, Iran. Data was collected via a questionnaire, including demographic characteristics (age, sex, work experience, type of employment, level of education, field of study, and retraining course) and 17 questions about the satisfaction of personnel in using electronic forms. The validity and reliability of the questionnaire were assessed by 7 emergency medicine specialists via a pilot study. The questionnaire had a Likert scale to respond with Cronbach’s alpha of 0.83. Data were analyzed using SPSS software v. 22.
Results: The mean±SD age of participants was 36.08±0.73 years. Most of them had a bachelor’s degree (71.7%), contractual employment (40.4%), and Bachelor of Science (BSc) in nursing (46.5%) or emergency technician (42.4%). Their average work experience was 10.45±0.69 years. The level of satisfaction of most EMTs (65.7%) in using the electronic form was moderate, which statistically had a significant relationship with their employment status (P<05).
Conclusion: According to the average satisfaction of EMTs in using electronic forms, it is necessary to increase the level of use and satisfaction of electronic forms by holding appropriate retraining programs on how to use and benefits of electronic forms.
Materials and Methods: This cross-sectional analytical study was conducted on 99 EMTs in Rasht City, Iran. Data was collected via a questionnaire, including demographic characteristics (age, sex, work experience, type of employment, level of education, field of study, and retraining course) and 17 questions about the satisfaction of personnel in using electronic forms. The validity and reliability of the questionnaire were assessed by 7 emergency medicine specialists via a pilot study. The questionnaire had a Likert scale to respond with Cronbach’s alpha of 0.83. Data were analyzed using SPSS software v. 22.
Results: The mean±SD age of participants was 36.08±0.73 years. Most of them had a bachelor’s degree (71.7%), contractual employment (40.4%), and Bachelor of Science (BSc) in nursing (46.5%) or emergency technician (42.4%). Their average work experience was 10.45±0.69 years. The level of satisfaction of most EMTs (65.7%) in using the electronic form was moderate, which statistically had a significant relationship with their employment status (P<05).
Conclusion: According to the average satisfaction of EMTs in using electronic forms, it is necessary to increase the level of use and satisfaction of electronic forms by holding appropriate retraining programs on how to use and benefits of electronic forms.
Type of Study: Research |
Subject:
Special
Received: 2021/09/21 | Accepted: 2022/05/21 | Published: 2022/10/1
Received: 2021/09/21 | Accepted: 2022/05/21 | Published: 2022/10/1
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This is an open access article distributed under the terms of the Creative Commons Attribution License (CC-By-NC), which permits use, distribution, and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.
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