Volume 10, Issue 4 (Summer 2025)
Health in Emergencies and Disasters Quarterly 2025, 10(4): 237-246 |
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Soltani A, Khankeh H, Nasiri A. Tehran Volunteers’ Participation Model for Urban Disaster Management: A Grounded Theory Approach. Health in Emergencies and Disasters Quarterly 2025; 10 (4) :237-246
URL: http://hdq.uswr.ac.ir/article-1-647-en.html
URL: http://hdq.uswr.ac.ir/article-1-647-en.html
1- Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran. & Iran-Helal Institute of Applied-Science and Technology, Red Crescent Society of the Islamic Republic of Iran, Tehran, Iran.
2- Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran. & QUEST Center for Responsible Research, Berlin Institute of Health at Charité, Berlin, Germany. ,hrkhankeh@gmail.com
3- Health in Disasters and Emergencies, Health Management Research Center, Faculty of Health, Baqiyatallah University of Medical Sciences, Tehran, Iran. & Tehran Disaster Mitigation and Management Organization, Tehran, Iran.
2- Health in Emergency and Disaster Research Center, Social Health Research Institute, University of Social Welfare and Rehabilitation Sciences, Tehran, Iran. & QUEST Center for Responsible Research, Berlin Institute of Health at Charité, Berlin, Germany. ,
3- Health in Disasters and Emergencies, Health Management Research Center, Faculty of Health, Baqiyatallah University of Medical Sciences, Tehran, Iran. & Tehran Disaster Mitigation and Management Organization, Tehran, Iran.
Abstract: (265 Views)
Background: Tehran, the capital of Iran, is one of the most hazard-prone cities in the world, facing a complex array of disaster risks. Managers need well-defined theories and models to mobilize and utilize their staff and volunteer resources effectively. We aimed to develop a substantive theory to explain the process of volunteer participation in disaster risk management in Tehran.
Materials and Methods: We employed a grounded theory approach as recommended by Corbin and Strauss (2014), conducting semi-structured, in-depth interviews with 23 experts and residents of Tehran from December 2023 to February 2024. Constant comparative analysis was performed alongside data collection. The data were analyzed to extract codes, which were then integrated to identify concepts, categories and subcategories, leading to the developing of a related theory.
Results: The analysis revealed four main themes: The need for volunteer participation planning, influencing factors, volunteer organization, and the nature of volunteer participation. These themes emerged from 11 categories, 32 subcategories and 438 initial codes. Tehran’s vulnerabilities, limited staff and existing volunteer capacities underscore the necessity for effective planning. The primary influencing factors include participation requirements and individual characteristics.
Conclusion: Managing known volunteers, one-time volunteers, online volunteers and Non Governmental Organization (NGO) volunteers is crucial. Central to the proposed model are cultivation, planning, recruitment, organization, and education, all of which contribute to the effective deployment of volunteers. Proper planning and clear communication with beneficiaries based on key influencing factors are essential for successful implementation. Additionally, leveraging virtual spaces and media can enhance risk communication.
Materials and Methods: We employed a grounded theory approach as recommended by Corbin and Strauss (2014), conducting semi-structured, in-depth interviews with 23 experts and residents of Tehran from December 2023 to February 2024. Constant comparative analysis was performed alongside data collection. The data were analyzed to extract codes, which were then integrated to identify concepts, categories and subcategories, leading to the developing of a related theory.
Results: The analysis revealed four main themes: The need for volunteer participation planning, influencing factors, volunteer organization, and the nature of volunteer participation. These themes emerged from 11 categories, 32 subcategories and 438 initial codes. Tehran’s vulnerabilities, limited staff and existing volunteer capacities underscore the necessity for effective planning. The primary influencing factors include participation requirements and individual characteristics.
Conclusion: Managing known volunteers, one-time volunteers, online volunteers and Non Governmental Organization (NGO) volunteers is crucial. Central to the proposed model are cultivation, planning, recruitment, organization, and education, all of which contribute to the effective deployment of volunteers. Proper planning and clear communication with beneficiaries based on key influencing factors are essential for successful implementation. Additionally, leveraging virtual spaces and media can enhance risk communication.
Type of Study: Research |
Subject:
Risk communication
Received: 2024/08/24 | Accepted: 2025/01/19 | Published: 2025/07/9
Received: 2024/08/24 | Accepted: 2025/01/19 | Published: 2025/07/9
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This is an open access article distributed under the terms of the Creative Commons Attribution License (CC-By-NC), which permits use, distribution, and reproduction in any medium, provided the original work is properly cited and is not used for commercial purposes.
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